KNOWLEDGE BANK

DOS & DON'TS

Johnson Engineered Marble :

  • Do not expose Johnson engineered marble surface to chemicals and solvents, especially paint removers or furniture strippers containing trichlorethane or methylene chloride.
  • Avoid contact with nail polish remover, bleach or cleansers that contain bleach, bluing, permanent markers or inks, and oil soaps.
  • While casual exposure to alkaline materials will not damage, highly alkaline (high-pH) cleansers are not recommended when cleaning Johnson engineered marble.

(If any of the substances listed above come into contact with the engineered marble surface, rinse the exposed surface immediately and thoroughly with water.)

Routine Care :

  • Johnson engineered marble floors should be cleaned thoroughly once a week; in high traffic areas floors should be cleaned daily with a clean, dry dust mop or soft bristle broom. Spills should be spot-treated with the use of a damp mop or cloth towel and, if necessary, a small amount of mild soap or specialised (non-acidic / mild) stone cleaner.
  • Floor machines like slow speed buffers or walk-behind scrubbers can be used on floors of larger commercial areas. Be sure to rinse thoroughly to remove any residue that may diminish the shine and beauty of the floor.

(Do not use Acid while cleaning engineered marble.)

Heavily Soiled Floors :

For stubborn or dried spills, use a non-abrasive cleaning pad with a little mild soap or specialised stone cleaner. To avoid grime build-up it is advisable to clean spills as soon as possible.

Marble used for Vanity Tops / Bathroom / Shower area :

  • Clean only with non-abrasive liquid cleaner. Protect the surface of your Johnson engineered marble with regular applications of wax (good quality car wax would do).
  • Remove surface scratches with very mild abrasive substance. Deeper scratches may require wet sanding with appropriate sandpaper. You can bring the shine back by buffing the surface with an automotive buffer and polishing compound.

Johnson Engineered Quartz :

Johnson Engineered Quartz is a high quality solid, non-porous product that is resistant to scratches, heat, and stain; it requires minimum maintenance. However, it is not heat, stain and scratch proof and requires regular care to keep it in immaculate condition for years.

Routine Care :

  • Always keep the engineered quartz surfaces clean of dust, sand and soil on a daily basis by sweeping with a soft brush and, when necessary, with a machine. The surfaces can be easily cleaned with warm water and a mild household detergent, using a standard mop. Make sure the floor is well rinsed and is completely dry before allowing people to walk on it.
  • Honed finish surfaces require more maintenance and care than the polished surfaces. The exposed area of a honed finish is larger than the polished surface; hence any dirt, markings and scratches would be more obvious on a honed finish surface. These markings can be removed using non-abrasive cleaning products.
  • Engineered quartz can get permanently damaged by prolonged exposure to strong chemicals and solvents. It is advisable not to use hydrofluoric acid, any product containing trichlorethane or methylene chloride, and paint strippers. You can clean the surface with detergents that have a pH level no higher than 11 (avoid caustic soda) or with acidic detergents for persistent grime (no lower than pH3). A stone sealer/impregnator can be used for lighter colors.

Heat Care :

  • Engineered quartz is designed to withstand moderate heat but the product is not heat proof. Like any other composite material, it can be damaged by a sudden or lasting exposure to high temperatures, mainly at the edges and cut-outs of the product, resulting in cracks. To prevent thermal shock, discoloration or other damages, do not expose the surface to open flames and prolonged contact with very hot utensils.
  • Engineered quartz slabs and tiles that are exposed to direct sunlight might show slight color change and warping. It is advisable to avoid direct sunlight over a prolonged period on the surfaces.

Stain Care :

  • Engineered quartz is highly resistant to stains caused by fruit juices, liquid food coloring, coffee, tea, wine, vinegar, grapes, soft drinks, paints, nail polish and remover, automotive fluids, and permanent makers. If any of the above is accidentally spilled on the surface, wipe off the stained area with any multi-purpose cleaner or household detergent and rinse immediately with ordinary water.
  • For more stubborn spills and stains, repeat the procedure several times and use a scouring pad to remove the stain. It is possible that some of the stubborn stains may leave a light mark or very slight discoloration on the stones.

Scratch Care :

  • The Johnson TopShield quartz countertop surface is made of pure natural quartz and is resistant to scratches caused by sharp kitchen implements like knives. But, continued use of kitchen knives on the counter tops could dull the polished surface.
  • If food, chewing gum, nail-polish, paint or any other foreign matter is found sticking to the engineered quartz surface, simply scrape it away with a plastic scraper. If a metal scraper is used it might leave grey metal marks on the surface, which can be removed with an ordinary scouring pad. Finally, wash and rinse the surface with water.
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